Need Help? Got a question or need help ordering or want to order by phone? Drop us an e-mail at [email protected] or call us at (877) 264-4446 (818) 882-3277 Mon -Fri 9:30am – 5pm. All orders placed before October 18th are expected to ship on or before October 19th. Orders are not guaranteed to arrive at the same time they otherwise become available to the public. Shipments of orders are subject to delivery carrier delays. International orders are shipped the same date as domestic orders and are subject to any carrier or customs delays. We offer no guaranteed delivery dates for domestic nor international orders.